VTRAC Consulting Corporation
Thank you for applying to VTRAC opportunities. Please e-mail your resume as a MS-WORD document in confidence Subject: Director, Service Delivery and Problem Management, ITIL; position number 8789, Attention firstname.lastname@example.org
Position No.: 8789
Position: Director, Service Delivery and Problem Management, ITIL
Position Type: Permanent
No. of Positions: 1
Location: Toronto, Ontario
With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. We celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers. We are on a journey. We recognize talent and provide a work environment where leaders can drive results, develop and grow their careers.
As a member of a dynamic, fast paced Infrastructure team, the Director, Service Delivery brings proven experience in delivering services and solutions, has excellent business acumen, leadership and work ethic. This role requires critical thinking and a sense of urgency to respond to time sensitive issues and shifting priorities. This position is responsible for the day-to-day service commitments, overall client satisfaction, cost of delivery and SLA performance for products or services offered to internal and external customers. The position is also responsible for defining and implementing the Service Delivery strategy and supporting portfolio of services and ensuring tactical and strategic advice for new business initiatives.
We thank all candidates in advance. Only selected candidates for interviews will be contacted. For other exciting opportunities, please visit us at www.vtrac.com. VTRAC is an equal opportunity employer.
Toronto . New York . Houston . Monterrey
Tagged as: Director, Infrastructure, ITIL